When we won the 2017 BikeBiz Award for Best Online Store in February, we were a bit taken aback. We'd beaten the biggest names in the business (mentioning no names*). And then we thought about it and realised - there are 17 reasons why we won...
Customer Service. We've always prided ourselves on dealing with our lovely customers just like we'd want to be treated.
Our team is small but perfectly formed. We work hard, laugh lots, respect one other. It's fun.
We painstakingly write all our own product information and do everything we can to really bring products to life.
We love UK brands. We are close to all our brands and find many of the most creative, best quality brands are born here.
Real experience of what women want in cycling. This picture shows founder Liz not getting that in a bike shop in 2009!
Our blog is now one of the most widely read in women's cycling, including fab guest blogs.
We offer flat rate shipping overseas - £10 within the EU, £15 elsewhere. So the more you buy, the cheaper it is!
We handpick from dozens of different brands in our range - some you'll know, plenty you won't...
We are genuinely passionate about women's cycling issues, way beyond simply selling things.
We're not just online, we've met 1000s of you at dozens of events since we launched. We love to get out!
Crucially, our focus is entirely on women. Men, much as we love 'em, are incidental. This is our unique selling point.
We offer specials deals to cycling clubs who focus properly on women. Is your club in?
We pride ourselves on treating our suppliers as fairly as we'd want to be treated. We consider them friends.
Our 20% bundle offer - a unique way to combine products from great brands whilst saving money.
Last but not least, in 2016 we hosted the biggest women's cycling event ever at UK cycling show!
* In case you were wondering, the nominees for Best Online Retailer 2017 were:
- Sigma Sport
- Wiggle/Chain Reaction Cycles
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Unit 28, Wheatley Business Park, Old London Road, Wheatley, Oxford OX33 1XW // firstname.lastname@example.org // +44 (0) 1302 249 323