This is Cheese. Some say he wasn't christened Cheese, but don't listen to them. He's our awesome Royal Mail collection postie, currently beavering through his busiest time of year to get things on time to people like you.

Oh, and Fran photobombing him in the background.

 

DEADLINES FOR CHRISTMAS DELIVERIES

So, you need to be sure about Christmas timing so you don't mistime your order.

Here's the trick - it's all about the table circled in red below:

 

  • IF YOUR PRODUCT IS TICKED AS FOR AVAILABLE FOR 'UK NEXT DAY DELIVERY'

... it means we hold it in stock at VV. If a product IS available for next day delivery, you can select from these options:

1. Order with Standard Delivery by 1pm on Friday 20th December.

2. Order with the £6 UK Next Day Delivery supplement at checkout by 1pm on Monday 23rd December.

 

  • IF YOUR PRODUCT IS ONLY TICKED AS AVAILABLE FOR 'UK STANDARD DELIVERY'

... we will have to order it in from our suppliers.

Make sure in these cases that you order by 1pm on Tuesday 17th December to be confident of having your package in time for the big day.  

 

  • RETURNS

We understand that Christmas needs a bit of flexibility, so like to be human about getting returns and exchanges back to us!

The deadline for returning Christmas presents is Friday 10th January. After this, we may still be able to arrange exchanges or store credit.

 

 

If you have any questions or you need guidance on a specific product, feel free to call us on 01302249322 or email contact@velovixen.com.

Happy Christmas to you all!

The Vixens x