Delivery Tab

We aim to dispatch all orders within 2-3 working days, often sooner. Within the UK we use Royal Mail's Tracked service - you will receive a tracking code with your order once it is shipped.

Next Day Delivery (guaranteed by 12pm with Royal Mail) is available on some products when ordered before 1pm. This option will be shown next to the specific product when available.

If your particular size is not shown, feel free to contact us by email at contact@velovixen.com. Please note some deliveries may take longer if we need to order a product in.

For details on how to return products, click here.

Note for custom products: dispatch of pre-ordered, custom products will take place as soon as they arrive with us from the factory. They cannot be returned or exchanged.