Discounts & Promotions

** BLACK FRIDAY 3 FOR 2 PROMOTION **

Please note that if you return any of the three products that you choose for a refund, the benefits of the 3 for 2 deal will drop away.

EXAMPLE: if you buy 3 products costing £25, £35 and £45 (total normally: £105), you would receive the £25 item for free and pay only £80.

However, if you subsequently return the £35 item for a refund, you will be refunded £10, as the two items you kept would normally cost £25 + £45 = £70. We will therefore refund you the difference between what you paid, and the value of the two items you chose to keep.

As with other refunds, if the value of the item(s) you return brings the total value of your order below £80, we will reduce the refund by the £2.95 shipping cost associated with orders of less than £80.

We are able to exchange items within the 3 for 2 deal for different sizes of the same product where stock is available, but not for different products.

 

 

At VeloVixen we have various discount codes that run for limited periods throughout the year, along with a couple of classics that are available year-round.

To make sure you are always aware of our newest and best discount codes, make sure to sign up to our newsletter. When you sign up, we’ll also throw in a unique discount code for good measure! You can sign up to our newsletter at the bottom of our website...

It is important that, when you receive a VeloVixen discount code, you check the terms and conditions for that particular code because these can vary.

 

 How to apply a VeloVixen discount code

  1. Add any eligible* items to your basket.
  2. Enter your voucher code in the “Gift Card or Discount Code” box at ‘checkout’.
  3. Provided your code is valid, your discount will be taken from your order subtotal.
  4. Checkout and enjoy your savings!

 *Please note that some products (including all sale items) are excluded from promotion.

The VeloVixen Bundle 20 Discount

Over the years, our famous bundle deal has allowed so many people to choose better cycling clothes than they might normally have!

How does it work? Simply put any 2 bundleable items into your basket and use code BUNDLE20 when you check out: 20% will be sliced neatly off the cheaper of the two products.

**Please note, in the event that one of any two items placed with the Bundle discount is returned, the original Bundle saving will be lost.

                                                                                                       

What happens if I forget to apply my discount to my order?

We here at VeloVixen love a discount as much as the next person and so completely understand how frustrating it is when you forget to apply your discount to your order. However, if you fail to make use of an optional discount or offer at the time of placing your order, we will not be able to refund this later.

What happens if my discount code has expired?

At VeloVixen, we offer several limited time discounts. If you fail to make use of a discount code while it is active on our site, we will be unable to honour it once it has expired.

What happens if I return items purchased with a discount code?

In general, if your order has benefited from a multiple item deal (for example the Bundle deal mentioned above) or an order value specific discount, this discount will be netted off your refund in the event of a return.

However, it is important that you check the terms and conditions of the code you have used because these can affect how returns are processed on orders that have benefited from that particular discount.

An item I bought from VeloVixen is now discounted, can I be refunded for the difference in price?

If an item you ordered from us is now on sale for a reduced price or you have been given a discount code subsequent to placing your order, we will not be able to refund the difference in price. This is because several of our discounts and promotions are time specific and, as a result, we cannot honour prices that were not in effect when your order was placed.

Similarly, we are not able to price match with other retailers.